A 99.9% Server Uptime
We’ve built our website hosting platform using dependable hardware components and significantly customized software. Our admins have installed a modified version of Security–Enhanced Linux on each of our hosting servers to ensure the highest level of safety and reliability. We’ve installed several DDoS prevention tools together with highly effective firewalls to make sure our network is impregnable and safe.
Our Linux website hosting packages plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to provide a top–quality hosting service, you can hardly depend on the default network configuration in a datacenter. We’ve built our very own custom network in an effort to ensure a mega–fast connection speed with the rest of the world.
And thanks to this, no matter which data centers you pick: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you can enjoy an assured 99.9% network uptime. And this guarantee is valid with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have done just about everything to decrease all possible risks with our cloud hosting packages and despite the fact that our company offers premium–quality technical support, sometimes the customer is simply not happy with what we offer. Or he has to switch to a more powerful web hosting service, such as a virtual private server or a dedicated hosting server.
That is the reason why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t fully happy, you will receive your money back.
24/7 Technical Support
In the event that you run a web hosting firm, your support engineers are of paramount importance. That is why we’ve cautiously gathered a highly qualified team of technical support engineers, each with several years of practice behind his back. Thanks to them, we offer 24x7 support with each of our web hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All support tickets are answered in under one hour and our average response time is below twenty minutes!