Customer Support Channels
A 1–hour Response Guarantee
Our user help team is qualified to efficiently take care of all Linux website hosting packages clients’ inquiries and support requests. Via our ticketing system, it is also possible to post your question and a support staff member will return to you in only max an hour. In fact, practice has shown that the general answer period is Twenty or so minutes.
A Top–quality Support Service
It is easy to contact us 24x7x365 with any concern you could have connected with our products and services. We’ve got employees present all of the time to give you support whenever needed. Feel free to use the ticket system or post an email whenever you want, alternatively you can pick–up the telephone or use the live chat during business hours.
An Intuitive Help Section
Should you need help while working on your site within the Control Panel, you’ll be able to always just click the Help control key and track down your question in the selection of articles that will came up. We have also turned a number of the articles into video lessons. The catalogue of videos will come up if you choose the Videos press button located on the top right.